Return & Shipping Policy

At RMS Stonex, we take pride in delivering premium-quality marble, including Italian Marble, Imported Marble, White Marble, Onyx Marble, and more, from our facility in Kishangarh to customers all over India.

We ensure that your marble reaches you within 3 to 5 days, depending on your location, using the best stone shipping practices available.

Shipping Process

Our shipping process is designed to provide the highest level of protection for your marble:

  • Expert Packing: Each marble slab is packed with care using top-quality packaging materials to prevent damage during transit.
  • Comprehensive Insurance: We offer full insurance on all shipments to ensure your investment is completely protected from any unforeseen events during transportation.
  • Careful Handling: Our logistics partners are experienced in handling delicate materials like marble, ensuring that your product arrives in pristine condition.

Return & Replacement Policy

At RMS Stonex, returns are extremely rare because we maintain strict quality control to ensure you receive the exact marble you ordered. However, in the unlikely event that you:

  • Receive the wrong product: We will promptly replace it with the correct one at some additional cost.
  • Receive a damaged or broken slab: If any piece of your order is broken or cracked upon arrival, we will gladly replace the damaged pieces.

In rare cases where the marble reaches your site safely but you still have concerns, our team is always ready to assist and find the best possible solution to ensure your satisfaction.

We are committed to delivering only the finest marble with complete customer satisfaction.

Address: Makrana Rd, RICCO Industrial Area, Kishangarh, Rajasthan 305801

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